Q. What is the monthly charge for a church website?

• $35.00 / month

Q. What forms of payment do you accept for the monthly charge?

• We accept checks or PayPal payments currently. We would strongly encourage you to establish automated payments with your bank if they offer that service. Most do... and it relieves you of the burden of making sure the payments are sent on time each month.

   

Q. Are there any other costs such as setup fees or site maintenance fees?

• No, we do not charge any setup fees or other maintenance fees. If you want to register your own domain name, there is a small annual charge. This is charged by the "Internet Domain Registrars" and is a cost that cannot be avoided. However, if you agree to a 12 month commitment, we will pay the domain registration fee for your church.

   

Q. Is there any long-term commitment?

• No, you can try our program for free for 30 days. After that we charge $35.00 per month. Partial month fees will not be refunded. You can discontinue our program at any time without any cost or penalty. The only thing we will require is that you reimburse us for the cost of your domain name if we have paid that on your behalf. That cost would be approximately $20.00.

Q. Do offer free support if we need help?

• Absolutely. We want you to contact us immediately by email if you have any problems, questions, or requests. We will respond promptly - and there is never a charge for this help.

Q. Can we use our existing domain name?

• Certainly. If you already have a registered domain name, we will help you transfer it to our service. If you have already paid for multiple years of registration, we cannot reimburse you for that amount, but will allow a $20.00 credit each year (beginning each 12 month period that you use our service) to effectively reduce that cost to you to zero.

Q. Where are you located?

• Our primary office is in New Haven, Indiana.

Q. Where are your web servers?

• We contract with Network Solutions for our virtual servers. All websites are maintained by our own staff. We simply rent the machines and internet access from them.